Frequently Asked Questions

Over the years we have been asked many questions covering everything from "how do I choose my roofing contractor" and "what system is best for my roof" to "what happens if something goes wrong during the work?". We felt it would be beneficial for our customers to bring all these questions together and do our best to answer them. Choosing a roofing contractor for your project Choosing the best roofing system for your property Who will carry out the work to my roof? What happens if my property is damaged during the work? What if my flat roof removal reveals unforseen damage? Taking preventative measures to protect your flat roof Should I use a home improvement company for roofing services? Avoiding roofing scams from cold callers at your door Is it possible to get a lifetime flat roof guarantee? What flat roofing guarantee do you offer? Am I obliged to pay for my flat roofing quotation? When will I be expected to pay for my flat roofing work? Will you carry out the removal of construction debris? What is FairTrades? What is TrustMark? What is Constructionline? What is Norfolk Trusted Trader?