NFRC: Providing Confidence For Consumers
09/09/2014
On our site we are proud to showcase our awards, accreditations and associations with which we are members. One such association is the NFRC - the National Federation of Roofing Contractors - which is the leading roofing trade association in the United Kingdom. These accreditations and associations exist so that our customers are reassured that our service is regulated and moderated, meaning they can get a reliable, trustworthy service. With this in mind, we thought it would be a good idea to provide our customers with some information about the NFRC so that they can see what they do to ensure our service is of the highest standard.
Who are they?
The NFRC was first established in 1892 and has since gone on to become the leading roofing trade association in the United Kingdom, consisting of members including over 1000 contractor and 165 associate members across 7 regions. These figures mean that over 70% of the roofing industry is represented by the NFRC, which is a huge achievement and testament to the quality of service that they provide.
Their mission statement is as follows:
“To promote trade members to gain more work and through this achievement to help Associate members to sell more products and collectively to achieve quality installation.” - Ray Horwood CBE, Chief Executive of NFRC
How do they ensure quality?
By providing regular checks on their members, the NFRC is able to guarantee that customers are receiving the best service possible. Before a contractor can join the NFRC they are rigorously vetted to ensure they comply with their own code of practice and government-endorsed TrustMark standards. After this, they are vetted again every 3 years during periodic site checks.
To join, a contractor must meet the following vetting criteria:
- A satisfactory trading record, including financial stability.
- Inspections of past contracts to verify quality craft skills and technical competence.
- Satisfactory public, employers’ and third party insurance cover.
- Compliance with Health and Safety Legislation.
- Compliance with the NFRC Code of Practice as well as British and European Standards.
- Compliance with the Government-endorsed TrustMark scheme (for domestic contracts).