Finding a Roofing Company You Can Trust

If you've ever experienced a problem with your roof whether at your home or business you can relate to the stress it can bring you, especially if it's causing serious problems. Over recent years there has been an increase in roofing "solution" companies as well as home improvement businesses who claim to offer roofing services. These companies have unfortunately left many customers disappointed and leaving many people out of pocket. R G Leverett Can Help We were recently asked to fix a roof which was fitted by one of these companies and so our highly trained roofers were able to replace it with our top quality fibreglass roofing. When it comes to getting a new roof installed, it's very important to make sure you find a reliable and trustworthy company to carry out the job. At RG Leverett, we pride ourselves on providing a high quality and efficient service and have been awarded many certificates and accreditations for our excellent craftsmanship. We are also a Norfolk Trusted Trader Member, ensuring you that you and your roof are in safe hands. Customer service is an essential part of our job and due to the many testimonials we have received, we think our five steps of customer service have become a true success. The Five Steps

1. No obligation survey: Please feel free to contact us by telephone or email and we will help you with any queries you may have. We can then arrange for one of our experience tradesmen to call and inspect your roof area at a time that suits you.
2. Written quotation within 72 hours: Once we have visited your property and inspected your roof, we will have a written report or quotation sent to your address within 72 hours after visiting your property. If for some reason we cannot meet this timescale, we will contact you and let you know the reason and when you should be receiving it. If there is something you are unclear about or would like to discuss your quote further, please contact us.
3. Booking a date: If you decided to accept our quote, we will book in a time and date that is convenient for you. We always try our best to get the work done as soon as possible so of course, if your roof is leaking, we will do our best to prioritise you accordingly. If we are unable to carry out the work on the date we agreed, we will contact you as soon as we can in advance, just to minimise the inconvenience to you.
4. Completing the work: Our skilled and experienced roofers will arrive at your property on the chosen date in an R G Leverett Ltd vehicle. All our staff wears R G Leverett Ltd uniform, so they can be easily identified. The work you your roof will receive will be to a high standard and once the work has been completed you will have the opportunity to inspect the roof area.
5. Payment: An invoice which contains details of the work that's been completed, the costs and the guarantee will be posted to your address after the completion of the work. We generally ask for payment from our customers within 30 days. If you have asked us to arrange for an insurance backed guarantee for your roofing work, we will arrange for this to be sent to you as soon as we have received payment for the roofing work.

If you ever experience a problem with your flat roof then we recommend contacting a roofing specialist who has the knowledge and expertise to help you. If you would like a free quotation or have any queries, please feel free to contact us contact us on 01603 418818.